Aladdin Shriners

Mobile portfolio

Support & Information

About AladdinMobile

AladdinMobile is built for Aladdin Shriners members and friends—Aladdin Radio, parade info, grouped quick-reference links, and on-device QR and contact-card tools. On iOS it also supports Apple Watch and CarPlay. We operate no backend servers for this app: what you enter is stored on your device and is not uploaded to developer-run cloud services. See the privacy policy for full detail.

Key Features

  • Aladdin Radio: Stream in the app and open related radio links
  • Parade Info: Upcoming parades with lineup times, addresses, routes, distances, and notes
  • Quick Links: Curated shortcuts to Shriners Children’s hospitals, appointments, and donations; Aladdin program year, temple site, contacts, divan, calendar, history, and radio; Facebook, Instagram, and SMS signup; event tickets; circus and Feztival; and join-the-Shrine paths
  • QR codes: Store your Shrine QR, personal QR, and FezCard QR on device
  • Contact card: Create and keep your personal Aladdin contact card locally
  • Apple Watch & CarPlay (iOS): Supported Apple platform integrations where available

Privacy & Data Security

Your in-app data stays on your device; we do not run servers that collect it.

  • No developer-operated backend receiving what you type or save in the app
  • Protection from your device’s passcode, biometrics, and OS security features
  • Install updates for the latest security fixes from the App Store
  • For full wording, see the Privacy Policy

How to Use AladdinMobile

  1. Download & Install: Get AladdinMobile from the App Store (iOS) or Google Play (Android)
  2. Explore: Open Radio, Parade Info, and Quick Links from the main navigation
  3. Save locally: Add Shrine, personal, and FezCard QR codes and build your contact card on device
  4. Stay connected: Use links to temple calendars, social channels, tickets, and Aladdin program sites as needed

Technical Requirements

  • iOS: iOS 15.0 or later
  • Android: Android 8.0 (API level 26) or later
  • Internet Connection: Optional for most use; needed for App Store updates and any features that use the network on your device (we do not sync your entries through our servers)
  • Camera Access: Optional, for profile photos and event documentation
  • Notification Permissions: Recommended for event updates and communications

Frequently Asked Questions

Q: Who can use AladdinMobile?

A: The app is designed for Aladdin Shriners members and friends who want radio, parade details, quick links, and on-device QR and contact-card tools.

Q: Is my personal information safe with AladdinMobile?

A: Information you enter is kept on your device; we do not operate backend servers that receive it. Use a strong device passcode and keep iOS updated. See the privacy policy for details.

Q: Can I opt out of certain communications?

A: Yes, you can customize your notification preferences in the app settings to control which types of communications you receive.

Q: What if I have trouble accessing the app?

A: Contact our support team through the methods listed below. We'll help you resolve any technical issues or account access problems.

Q: Can I access AladdinMobile on multiple devices?

A: You can install the app on more than one device, but app data is stored locally on each device. We do not run a cloud service to merge or sync your entries across devices.

Q: How do I update my member information?

A: You can update most information directly in the app. For official membership record changes, contact the Aladdin Shriners office.

Q: I see you have a radio station on the app. How is the licensing and compliance handled while listening?

A: Aladdin Radio is hosted by a third party, Live365.com. As part of price Aladdin pays, Live365 covers all applicable liscensing fees. For reference, see these two Live365 links: Liscencing and Legal.

Troubleshooting

If you're experiencing issues with AladdinMobile, try these common solutions:

  • App Not Loading: Check your internet connection and try restarting the app
  • Login Issues: Verify your membership status and contact support if problems persist
  • Notifications Not Working: Check your device's notification settings and app permissions
  • Data looks different on another device: Expected—data stays on each device; there is no developer backend syncing between them
  • Performance Issues: Close other apps and restart your device if the app is running slowly

Contact Information

For technical support, questions, or feedback about AladdinMobile, please contact us:

  • Technical Support: support@aladdinshriners.org
  • General Inquiries: info@aladdinshriners.org
  • Privacy Questions: privacy@aladdinshriners.org
  • Phone Support: [Aladdin Shriners Office Number]
  • Office Hours: Monday - Friday, 9:00 AM - 5:00 PM

For privacy-related questions, please review our Privacy Policy.